Privacy Policy

Last updated: May 23, 2025

This Privacy Policy describes how Storely (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on storely.pro (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose personal information we collect.

Please read this Privacy Policy carefully.

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Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and comply with applicable legal requirements.

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How We Collect and Use Your Personal Information

To provide the Services, we collect (and have collected in the past 12 months) personal information about you from a variety of sources, as described below. The type of information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of others.

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Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or could be associated with you. The following sections describe the categories and types of personal information we collect.

Information You Provide Directly to Us

Information you submit through the Services may include:

• Contact information, such as your name, address, phone number, and email address
• Order information, such as your name, billing and shipping address, payment confirmation, email, and phone number
• Account information, such as your username, password, security questions, and other credentials
• Customer service information, such as the contents of messages you send us

Some features of the Services may require you to provide specific information. If you do not provide this information, access to certain features may be limited.

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Information We Collect Automatically

We may also automatically collect certain information about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar tracking technologies (“Cookies”). Usage Data may include information about how you access and use the Site, such as device information, browser type, network connection details, IP address, and other technical data related to your interaction with the Services.

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Information We Receive from Third Parties

We may also receive information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify
• Payment processors that collect payment information (e.g., bank account, credit or debit card, billing address) to process payments, fulfill orders, and provide the requested services

When you visit our Site, open or click emails we send, or interact with our Services or ads, we and third parties may collect certain data using tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we receive from third parties will be handled in accordance with this Privacy Policy.

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How We Use Your Personal Information

We use your personal information to provide the Services and fulfill our contract with you, including to:

• Process payments
• Fulfill orders
• Send you updates related to your account, purchases, returns, and exchanges
• Create and manage your account
• Coordinate deliveries, returns, and account-related functionality

We also use your information for:

• Marketing and promotions, including sending you marketing messages and displaying advertisements
• Security and fraud prevention, such as detecting, investigating, or responding to fraudulent or malicious behavior
• Customer service and support, including responding to your inquiries and improving our Services

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Cookies

Like many websites, we use cookies on our Site to operate and improve our services, remember your preferences, perform analytics, and understand user interactions. Most browsers accept cookies by default, but you can delete or block them via your browser settings. Please note that blocking cookies may impact your experience.

Our website also recognizes the Global Privacy Control (GPC) signal to allow you to opt out of certain uses or disclosures of your information.

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How We Disclose Personal Information

We may disclose your personal information in the following cases:

• To service providers and vendors, including payment processors, customer support partners, and delivery service providers
• To business and marketing partners, to help deliver advertising and services
• To affiliates, within our group of companies
• To legal authorities, where required to comply with applicable law or regulatory obligations

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Your Rights

Under the General Data Protection Regulation (GDPR), you may have the right to:

• Request access to the personal information we hold about you
• Request deletion of your personal information
• Correct inaccurate personal data
• Object to the use or sharing of your data for certain purposes, including targeted advertising

To exercise any of your rights, please contact us at info@storely.pro. We may request additional information to verify your identity. We will not discriminate against you for exercising your rights.

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Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

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Data Security and Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes. Although we implement security measures, no system is completely secure.

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Contact

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: info@storely.pro
Address: Allée de Colbert, Saint-Ouen-l’Aumône, France