Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Storely (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://storely.pro
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great time peace love it
Great watch have had one previously very happy with quality and features. Highly recommend. Will buy again
Got this one for a special friend as i have had only good experiences with mine. What a fantastic watch!
The watch is nice. In this price category, there is nothing to compare with. It is very light, which is a plus, at least for me. High-brightness display sports, good strap. The downside is the small number of available discs. But overall, I recommend it.
Fantastic little watch got a bit of weight to it which is always a bonus as it doesn't feel cheap so far so good.
Very cool watch! Above expectations! Works very nicely without any problems?
nice watch for good money. I highly recommend this watch! !!!!!!! !
excellent product
Beautiful sturdy watch that can definitely withstand a bump and some water. I charge about 1 battery every 10-14 days and make use of everything the watch offers. Also, calling or listening to music has surprisingly good bass and clear and loud conversation/billing. you can also adjust the brightness. With the fierce sun, you can still read the screen clearly. The app also works well, sometimes a bit confusing with all the functions it has. price and quality... very good. I am definitely very satisfied with it and would recommend it. self with protection for the glass. The box was well packed and arrived without any damage, and also quickly. would definitely recommend it.
Arrived very fast. Looks stunning and feels durable. Although i could get the screen protector to fit in without the bubbles. But that's a small issue. Thanks
Looks great, will need to charge and test
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Just awesome and unbreakable i use it daily at work and is the best investment so far i definitely recommend it
It arrived very quickly, and the product is very good. I can connect smoothly to the dafit app and am very satisfied.
Great smartwatch at a top price. The phone call is clear and clear. 👍 the band could easily be 3cm longer. Delivery very fast
Have had this c20 pro smartwatch for about 24 hours. Charged it. Downloaded the app.lmmediate connection with a galaxy a14. Amazing smart watch for the price. Very happy;-))
Have had this watch for a few days. It’s durable, and of good quality. It’s battery lasts a long time. It’s on 90% and i’ve worn it for 3 days already. It came with the charger, a user manual and a screen protector.
Ok 👍
Perfect
Very nice design. Rather easy to use. A few bugs on the nozzle function. Afterwards, it's an cheap product, so in its entirety, very satisfied.
Very happy with watch better then other ones i purchased in the past i recommend it
Watch is good as per description and works good! Easy to pair with phone and features working ok! Very happy with the fat delivery!
Very strong and durable. Build in speaker is useful. Waterproof and light. Not so responsive and you can see display lagging when animating menu
great watch, I bought it for my son and he is very satisfied, made of good material, dear, even the child will master it quickly
Works really well. Battery holds over two weeks.
Men's Voice Assistant BT Wireless Calls, Business Outdoor Sports, IP68 Waterproof Wristwatch, for Android iOS, C20 Pro
Look nice. Fully functional medical grade watch.
cool thing, the main thing is Ukrainian language.
really good. doesn't have all the things a samsung watch does, but it works really well. speaker is clear and loud , easy control of music. for the cost, it absolutely does the job.
The shipping period until receiving the package fell within the period estimated by the seller. It works and looks exactly as described, the large screen, and in addition to the screen themes that the watch already has, the Da Fit application offers a wide range of free themes that will cover (I think) all customer tastes. The quality of the materials is exactly like the presentation photos on the site, both of the watch itself and of the strap. The watch strap can be easily replaced with a new one of the right size, without the need for tools or additional skills. The watch battery was pre-charged to over 60% upon receipt of the package. I charged the battery to 100% and used the watch continuously 24h/7 days for 7 days and about 10 hours, and the watch still indicates a charge of 44%. I believe that the description of the capabilities and qualities of this smartwatch on the AlliExpress website correspond to reality at a decent price.
Very good watch for the price
Arrived very fast and well wrapped I really liked this very nice boy to buy Other
Product cool. You can upload your photos via the app. I turned on it had 75% of the battery. After 3 days I checked it had 60% battery. I checked it underwater, still whole and working.
Arrived after a long time but it is very beautiful and easy to use I recommend it thanks to the seller